ProjX360, the project management software created for AV integrators by AV integrators, launched a new AI Assistant — designed to deliver instant support, streamline workflows and enhance how integrators interact with their business data.
The ProjX360 AI Assistant is integrated into the platform, giving users access to answers, guidance and best practices directly within their workflow. Whether users need help navigating features, understanding processes, or finding information quickly, the AI Assistant acts as a real-time support resource — eliminating delays and reducing dependency on traditional support channels.
“Integrators don’t have time to dig through documentation or wait for answers,” says Doug Greenwald, Founder and CEO of ProjX360. “Our AI Assistant puts the power of instant knowledge directly into their hands — right inside the platform they use everyday.”
Unlike generic AI tools, the ProjX360 AI Assistant is purpose-built for the AV industry. It understands the workflows, terminology, and real-world challenges integrators face — from proposals and project management to service and invoicing.
Key Features of the ProjX360 AI Assistant:
- Instant Answers: Integrators get real-time help with features, workflows and system navigation
- Context-Aware Support: Tailored responses based on how integrators use the platform
- Workflow Guidance: Step-by-step assistance for proposals, project management, and service tasks
- 24/7 Availability: Support anytime, without waiting for a response
- Seamless Integration: Accessible directly within ProjX360 via the help interface
This launch marks a significant step forward in ProjX360’s mission to simplify operations for integrators by combining powerful project management with intelligent automation.
“ProjX360 has always been built around real-world workflows,” adds Greenwald. “With AI, we’re taking that a step further — helping our users work smarter, faster, and with more confidence.”
The AI Assistant is now available to all ProjX360 users.
To learn more about ProjX360, book a demo.
