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AVI-SPL Launches Symphony v4.9 for Monitoring and Control of Collaboration Environment

AVI-SPL Symphony v4.9 gives users access to integrated end-to-end workflows and adds additional insights on both AV and unified communication systems.

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AVI-SPL today announced the launch of version 4.9 of Symphony, the company’s AV system management software.

With a focus on deployment acceleration and more intuitive user experience design, Symphony v4.9 “enables organizations around the world to proactively monitor and control their collaboration technology estate quicker and easier,” according to the AVI-SPL announcement.

AVI-SPL Symphony “provides access to integrated end-to-end workflows, intuitive single-pane view and increases actionable business intelligence,” the company announcement says.

“With additional insight on audiovisual (AV) and unified communications (UC) device performance, as well as the employee experience, Symphony v4.9 will help organizations make more informed decisions regarding their meeting room technology, ultimately increasing the usage and adoption of their investments,” according to AVI-SPL.

AVI-SPL Symphony v4.9 will be demonstrated during ISE2020 in Amsterdam (stand 11-C155). Attendees can use AVI-SPL’s VIP code (912672) for free entry into the show.

Sympohny v 4.9. John Zettel, CEO, AVI-SPL, SAMA Excellence Awards

John Zettel, CEO, AVI-SPL

More About AVI-SPL Symphony v4.9

With a single-pane view, AVI-SPL Symphony v4.9 will bring customers a single entity for onboarding devices, rooms, and locations. This includes uploading from an external spreadsheet, ability to conduct a mass change prior to import, perform a mass update post import, and device specific properties, the AVI-SPL announcement says.

This functionality will also aid in conflict resolution of data. As an enhancement to the Symphony Crestron Controller Module, allowing for monitoring of devices downstream from the controller, AVI-SPL Symphony will also automatically import devices managed by that controller, the company press release says.

“Symphony saves the meetings and ensures a positive user experience,” said Frank Mehr, senior VP of technology enabled services at AVI-SPL, in the company announcement. “You can have all the latest and greatest technology available but if your users struggle, productivity and collaboration will suffer.

“Symphony helps organizations be proactive and makes sure that does not happen,” he said in the AVI-SPL announcement.

Symphony v4.9 also features a redesigned Room Details View, enhancing its user experience for technical personnel relying on Symphony. With favorites, sliders, drop-downs, and more, Symphony brings “a more natural workflow to meeting production and improv[es] the meeting experience, according to the AVI-SPL announcement.

AVI-SPL Symphony is available to organizations as part of AVI-SPL’s managed services, offering remote support 24/7 from its four global service operations centers or as Symphony as a Service, allowing organizations to utilize their own internal technical resources.