With the help global digital enablement provider, AVI-SPL, ReliaQuest, a global cybersecurity company, elevated its user experience with Pro BRAVIA displays from Sony. ReliaQuest makes security possible through its GreyMatter security operations platform, with locations in Tampa, Salt Lake City, Las Vegas, as well as Dublin, London and Pune, India. With new company spaces being created, ReliaQuest decided to obtain new technology and equipment.
“At ReliaQuest, our mission is to make security possible, therefore, it’s critical that we have access to the latest technology,” says Regina Marrow, ReliaQuest’s chief information officer and executive VP of operations. “On any given day, we are hosting customers from large enterprise companies, and the technology that we are using, and our operating centers, serve as the underpinnings of those interactions. So that technology must be world class and reliable because it reflects our brand. This technology directly impacts the effectiveness of those interactions because consistent experience is crucial for our teammates and customers.”
Choosing the Sony Pro BRAVIA Displays
ReliaQuest ultimately chose a range of 150 Sony Pro BRAVIA displays to help suit their business’s needs in their operating centers. These included the 55-inch, 65-inch, 75-inch, 85-inch and 100-inch models. AVI-SPL provided ReliaQuest with product guidance and delivered on the installation.
According to Marrow, the team selected the technology due to its combination of quality, reliability, durability, ease-of-use and design aesthetic. The displays are used broadly for playing videos and running meetings in their collaboration spaces, huddle rooms, conference rooms, common areas and performance centers, where the company holds its trainings. The Sony Pro BRAVIA displays are also used for multi-purpose collaborations with customers and teammates, and for digital signage in the open areas of its operating centers including in the cafés and reception spaces, as well as sitewide communications and company town halls.
The Pro BRAVIA displays were especially important to ReliaQuest for regularly hosting leaders at its operating centers for interactions ranging from executive business reviews to trainings. “The high-quality, consistent and reliable experience that we have with the displays gives us peace of mind. We know that they’re going to work every time and the images are crisp, they’re clear, they’re colorful and they’re stable.” says Marrow.
Sony’s Pro BRAVIA Displays Boost ReliaQuest Operations
Since ReliaQuest opened its new operating center with Sony’s professional BRAVIA displays and other technology, the overall experience has been enhanced for customers and teammates. A perk the company noticed about the Pro BRAVIA displays was that they had the ability to operate without interactions from the everyday user. ReliaQuest set up its displays so everything could be managed centrally. This proved to be helpful for teammates, especially when the displays run on a schedule to maximize the energy efficiency and minimize wear. Due to the Pro BRAVIA screen mirroring feature, employees can also work collaboratively by utilizing Microsoft Teams. With the company building having large windows and being located in areas with natural bright light, the displays have no issues providing good, vibrant image quality — even when it’s midday, says ReliaQuest.
In addition, the displays also benefit ReliaQuest’s customers whether they are hosted at ReliaQuest’s locations, or utilizing the company’s spaces for their own team meetings.
“As a global security provider for the largest most trusted brands around the world, we understand that quality matters and we take what we do seriously. We wanted a partner that has the same attention to detail that we do and prioritizes the same level of quality and excellence. We align with high-quality, world class companies because we know that helps us in our mission to serve our customers and to make security possible,” adds Marrow.
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