D-Tools Unveils New Software Features at InfoComm 2024

Published: May 23, 2024
Photo courtesy: D-Tools

D-Tools announced that it continues to empower commercial integrators with its suite of business software, including its on-premise System Integrator (SI) V21 solution and online platform, D-Tools Cloud. The features of each solution have been continually refined and expanded says D-Tools. With this, it aims to meet the evolving needs of integrators and optimize the efficiency and productivity of their daily operations for greater profitability.

According to a statement, the latest iteration of System Integrator features new project management and documentation capabilities. It also allows for quicker, easier categorization and selection of products within the SI database. SI V21 ensures the accuracy of data, enables greater scheduling precision and simplifies bulk data management.

Meanwhile, D-Tools Cloud affords integrators the convenience of accessing information and managing their businesses remotely, says the company. Its online design expedites the generation and throughput of proposals, facilitates dynamic, engaging multimedia proposals and enables browser-based visual quoting to clients.

InfoComm 2024 attendees can see how the capabilities of these two innovative business management platforms can benefit their businesses at live demonstrations held at the D-Tools booth throughout the show.

New Features of D-Tools System Integrator V21

The newly released D-Tools System Integrator (SI) V21 is the latest update to the business management software solution. The new innovations in D-Tools’ System Integrator V21 include Dark Mode, Bulk Data Management, Quantity-based Quoting, Submittals and more.

Powered by the D-Tools Product Library, which provides detailed specifications on over a million products, and includes dealer-specific pricing for hundreds of brands – SI V21 helps manage all aspects of an integrator’s business, including sales, comprehensive system design, project documentation, procurement, and installation and service management.

Among the new SI V21 features are:

  • Dark Mode reduces eye strain during prolonged periods of screen time.
  • Bulk Data Management is simplified with the ability to use a checklist to import/export CSV files. This makes it quicker and reduces errors when moving, updating, sharing or archiving large amounts of data.
  • Quantity-based Quoting allows salespeople to develop a scope and budget for large projects in a fraction of time.
  • Submittals allow integrators to add files or links to products, such as spec sheets and installation manuals, which enables efficient file organization and expedites the closeout process.

Expanded Service Management Capabilities of D-Tools Cloud Software

D-Tools says it has expanded the capabilities of its D-Tools Cloud software to include service management capabilities, marking it as the first end-to-end SaaS platform for system integrators. Users can now create and sell service plans, schedule service calls and manage payment requests seamlessly within the platform.

The Service Management module revolutionizes service management with pre-designed service plans, seamlessly integrated into proposals or offered independently. Users can effortlessly manage invoicing and payment collection, empower resource scheduling and enable field technicians with mobile documentation for service calls.

Per the company, D-Tools Cloud is a robust, web-based solution tailored to streamline commercial AV system integrators’ operations. It offers a wide range of features, from sales pipeline management and estimating to interactive system design presentations, change orders, procurement and project management.

The software also has access to more than 1.6 million products in the D-Tools Product Library with integrator-level pricing that ensures data accuracy. Users can effortlessly access products from their favorite suppliers, enabling them to add products to proposals and drawings with specific pricing tiers. The comprehensive toolkit of D-Tools Cloud is easily deployable and accessible on any web-enabled device. Per a statement, this makes it a versatile solution for all employees of a system integration business.

Key Features of D-Tools Cloud Service Management Suite

  • Service Plans and Agreements: Create and manage service plans, automate tasks, monitor call progress, and communicate with clients to enhance project tracking and client communication
  • Service Call Management: Streamline communication, log and track customer calls, assign team members, set reminders, and track call status for proactive customer support and resolution.
  • Resource Scheduling: Efficiently manage and schedule technicians, equipment, and vehicles. Assign resources, track availability, schedule tasks, and manage conflicts.
  • Request and Collect Payment: Easily request and collect payments from clients, send payment requests, and integrate with payment systems for efficient payment collection.

‘What’s the Buzz’ Podcast Series

The new Data by D-Tools analytics program uncovers trends shaping the systems integration industry and their impact on integrators’ businesses. The insightful information will be presented in a new podcast series, “D-Tools: What’s the Buzz?” says the company.

With industry veterans and D-Tools executives Jason Knott, data solutions architect and evangelist, and Tim Bigoness, chief marketing officer, leading the discussions, listeners can expect valuable insights and entertaining commentary from the podcast. Interested listeners can visit to learn more.

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