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Ricoh Acquires Cenero to Expand Hybrid Work Solutions for Enterprises

Published: 2022-09-14

Ricoh USA, Inc., the Exton, Pa.-based information management and digital services company announced the acquisition of Cenero, LLC, a service-focused audiovisual technology, unified communications and IT solutions provider.

Headquartered in Malvern, Pa., Cenero offers a range of flexible solutions that improve communication, drive productivity and empower collaboration. Their suite of solutions includes systems design and delivery, as well as managed services that complement Ricoh’s portfolio of remote and hybrid business services.

“This strategic investment in Cenero will create new value for our customers, expanding our global integrated digital services portfolio with hybrid workplace solutions that enable secure, effective, and collaborative meeting experiences for on-premises and remote employees alike,” says Carsten Bruhn, president and CEO, Ricoh North America. “Cenero has redefined the unified communications experience, and their industry-leading audiovisual services will contribute to Ricoh’s on-going quest to solve the next great challenge for business leaders: delivering valuable results from high-performing hybrid teams who work in fluid workspaces.”

“Our suite of unified communications and Constant Connect managed services fits in perfectly with Ricoh’s portfolio of digital workplace solutions,” says Chris Henry, CEO, Cenero. “We have the opportunity to reimagine workspaces with consideration to wellbeing, productivity, and performance and bring forward integrated offerings aligned to the needs of our customers spanning industries not limited to key focus areas in healthcare, financial services, and insurance.”

He continues, “We are looking forward to combining forces to bring businesses the strategic collaboration solutions they need in today’s ever-changing environments.”

Bruhn continues, “Hybrid work is the new standard for global enterprises. We recognize organizations need flexible options and effective technology to build an engaging digital workplace that fosters business agility and innovation aligned with their business strategies.”

He adds, “Together with Cenero, we remain focused on meeting customers’ needs easily and securely while also maintaining flexibility to ensure we meet new, changing requirements driven by the market.”

According to the company, the acquisition will help Ricoh support its customers with their growing number of offices, meeting rooms and learning spaces that are quickly being modified to support hybrid working and learning models.

As per research from Frost & Sullivan, the number of videoconferencing devices, including room-based endpoints, USB room devices and personal video communication devices, will grow 500% by 2025.

Cenero will operate as Cenero, a Ricoh Company, with the current management team and employees reporting to Ricoh North America.

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