UPshow Unveils UPshow SHIFT to Boost Back-of-House Employee Engagement

Published: April 12, 2022

UPshow, the on-premise performance marketing cloud powering over 30,000 screens, introduced UPshow SHIFT. UPshow SHIFT is an employee engagement platform that helps businesses strengthen financial performance by improving employee engagement, retention, training results and operational excellence.

UPshow SHIFT seamlessly collects data from restaurant Point of Sales platforms (POS), Learning Management Systems (LMS), customer loyalty programs and other software. With this, it allows users to create custom data-driven displays of real-time customer metrics and team KPIs on back-of-house screens.

Many prominent restaurants in America already leverage UPshow SHIFT, says the company. These include Burger King, Buffalo Wild Wings, Dave & Busters and Little Caesars among the first customers.

UPshow CEO Adam Hirsen remarks, “UPshow SHIFT lets restaurants present timely, store-specific data and content that encourages top performers, improving the employee experience and retention, speeding up training, and boosting individual and team performance, with the end result being increased revenue, operational excellence and productivity.”

Employers with a large, distributed deskless workforce — like Burger King, Buffalo Wild Wings, Dave & Busters and Little Caesars — find UPshow SHIFT an easy-to-use online platform enabling better communication with their employees. According to a statement, UPshow SHIFT allows these restaurants to create and share content to train, inform and incentivize these workers via television screens in their back-of-house.

“Integrating our POS system with UPshow SHIFT has been a game-changer for us. Now, we can foster a friendly, competitive environment that has increased sales and created a stronger, more motivated team,” states Jenny Beaudoin, franchisee, Buffalo Wild Wings. “We can easily celebrate team members’ birthdays and anniversaries as well as use our screens to make new team member bios to introduce them to everyone. Our team member communication has never been better!”

UPshow says its new product provides companies what they need to improve the employee experience and meet their business goals by prioritizing:

  • Employee Communication: Drive higher employee engagement and reduce turnover by better recognizing team members, establishing internal communications and gaining valuable feedback through surveys.
  • Employee Productivity: Drive revenue growth by boosting individual and team performance with sales driven leaderboards featuring real-time data.
  • Operational Excellence: Display important key performance indicators, and motivate employees with videos or customer feedback.
  • Employee Training: Notify staff of mandatory trainings, highlight employee training status and boost overall employee development

“UPshow SHIFT is transforming how we engage employees, modify behaviors, and drive higher sales across all of our locations,” proclaims Russ Lo Bello, Burger King franchisee, chief operating officer Phoenix Organization, one of the nation’s leading Burger King franchisees. “We leverage UPshow SHIFT to better engage and recognize our employees by celebrating employment rewards and milestones, introducing new hires and acknowledging birthdays. This improved employee engagement enables us to achieve greater loyalty and retention and adhere to our company culture.”

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