Renkus-Heinz is continuing to expand its tech-support operations with the recent addition of Tony Jacques as an applications engineer. In this new role, Jacques will serve as a key technical resource for integrators, consultants and end users.
What Is Tony Jacques’ Role at Renkus-Heinz?
Jacques will provide hands-on guidance and support the deployment of Renkus-Heinz solutions across a wide range of commercial applications. His appointment aims to strengthen the customer-support capabilities of the global loudspeaker manufacturer.
“Joining the Renkus-Heinz team is an exciting opportunity to blend my audio and networking experience,” Jacques says. “I hope to bring a unique perspective and skill set to the technical support team that will help guide our customers through challenges they face during system design, deployment and beyond. I look forward to collaborating with colleagues across departments to refine support processes and contribute to future product development.”
What Experience Does Jacques Bring to the Team?
Jacques’ audio background spans live sound, touring, installation, broadcast and event production. This diverse career history provides him with a comprehensive understanding of the daily challenges audio professionals encounter.
Before joining Renkus-Heinz, Jacques worked as a contracting engineer and a front-of-house engineer for major festivals. He also served as a DJ technician for high-profile artists and performed his own DJ sets across the United States. This breadth of field knowledge will help elevate the company’s commitment to expert service.
Why Is Renkus-Heinz Expanding Tech Support?
The new appointment reflects an ongoing corporate initiative to ensure high-quality customer assistance from the initial system design through final deployment.
“As a trusted leader in audio technology, our customers rely on our knowledge and support to guide them through their work in the field,” says Monika Smetona, president of Renkus-Heinz. “We are thrilled to welcome Tony as applications engineer, as we continue to expand the tech support team to guarantee consistent, expert assistance throughout every stage of the customer journey.”
