NSCA has announced the winners of the 2018 Excellence in Business awards in six categories. This year’s awards honor six systems integration firms in their efforts to adapt to the constantly changing industry and will be presented at the Business and Leadership Conference (BLC 2018).
“Every year during this process, we learn about new strategies and initiatives that innovative companies in our industry are taking on in order to create new business and keep up with the changes headed our way. There are some great lessons to be learned at BLC 2018 from these leaders.”
Excellence in Business Awards 2018 Winners & Categories
- Business Performance: Infinity Sound, Grand Prairie, TX
- Customer Experience: JKL Technologies, Newbury Park, CA
- Differentiating Strategies: ET Group, Toronto, ON
- Employee Engagement: Avidex, Bellevue, WA
- Strategic Transformation: Tech Electronics, St. Louis, MO
- Talent Development: Bluewater Technologies, Southfield, MI
A Bit More on Each Winner…
Its capture rate had remained the same over the last few years, even though the company was gaining more clients and leads. After conducting research on proposal wins and losses over a two-year period, Infinity Sound spoke directly with customers to learn more about buying habits and decisions, according to NSCA.
Through a combination of training, communication, proactive assistance, near-immediate support, and highly accessible expertise, JKL Technologies has helped clients successfully launch new technology initiatives and increase business.
The service has been so well received that technology adoption services have been requested even when JKL Technologies wasn’t the company to complete the project.
With a new approach that weaves together people, space, and technology, ET Group employees embed themselves into their clients’ organizations to become strategic advisers.
To do this, the company adopted design thinking and participatory leadership approaches, moved to a self-managed structure composed of cross-functional teams servicing specific customer types, decentralized decision-making, and embraced a work-from-anywhere culture. As a result, ET Group has grown its revenue by 30%.
By creating an internal team dedicated to developing standard processes for all areas of operation across all Avidex branches, the company now has an established guideline for growth and expansion, and can ensure the best financial results possible.
Instead of convincing them to stick with existing solutions that were familiar, the company wanted to be ready when customers asked about future technology. Just one example of success in this area for Tech Electronics has been the establishment of its own hosted voice solution, which allows clients to forgo upfront equipment purchases and bundle services and maintenance into one monthly fee.
This solution will expand to support hosted access control and many other technologies.
This company developed a new mentorship program to help employees successfully onboard and feel secure in their roles. This program has helped employees establish personal and professional development goals by being paired with someone to help them exceed their objectives.
Through a mix of one-on-one mentoring, e-mentoring, reverse mentoring, group mentoring, and peer mentoring, mentors and mentees can select which method will work best for them.
This mentoring program has empowered Bluewater to foster innovation and collaboration, which helps employees in all roles and at all age levels become exponentially more successful.